Hire a remote Community Manager

Mid–senior operators who own engagement → trust → retention, not engagement-bait theater.

• Community strategy & norms — Rules, rituals, and goals that keep spaces healthy.
• Moderation & conflict handling — Fast, fair responses that protect members and brand.
• Activation & programming — Events, AMAs, challenges that drive real participation.
• Platform fluency — Discord, Slack, Facebook Groups, forums — as the product requires.
• Feedback loops to product/marketing — Signal from members that founders can act on.
• Metrics that matter — Active members, retention, NPS/sentiment — not vanity post counts.

How we vet before shortlist:

• Community / case review — Real communities grown or rescued, not theory.
• Scenario exercise — Can they handle a conflict and design a weekly activation plan?
• References — Confirmed delivery with founders or community leads.
• Moderation under pressure — Clear calls when toxicity or crises hit.
• Founder-ready communication — Health + next programs, not vanity engagement.