Customer Support Representative
Enhance your customer service quality by hiring our mid-senior level Customer Support Representatives, available at 40% to 60% less than local hires. Our agency specializes in finding and onboarding remote Customer Support Representatives efficiently, ensuring they are ready to deliver exceptional service within 4 weeks.
Our Customer Support Representatives are proficient in English and come with extensive experience in handling customer inquiries, complaints, and support needs. They possess a blend of skills essential for providing excellent customer service in today's fast-paced business environment.
Hard Skills
Inquiry and Complaint Handling
Proficiency in addressing and resolving customer inquiries and complaints.
Product Knowledge
Thorough understanding of products or services offered.
Technical Support
Ability to provide technical assistance and guidance.
Customer Relationship Management (CRM) Software
Skilled in using CRM tools to track and manage customer interactions.
Multitasking
Competency in handling multiple tasks and inquiries simultaneously.
Soft Skills
Communication Skills
Strong verbal and written communication abilities.
Problem-Solving
Quick and effective in resolving customer issues.
Empathy
Ability to understand and empathize with customer concerns.
Patience
Maintaining composure and patience in various customer service scenarios.
Adaptability
Flexibility to adapt to different customer needs and situations.
Sample a few of our 5k pre-vetted candidates
Daria
Customer Support Representative
★★ Middle
2+ years of experience
Inquiry Resolution
Product Expertise
Technical Support
CRM Management
Effective Communication
Monthly Salary
$1,000-$1,200
Kateryna
Customer Support Representative
★★ Middle
3+ years of experience
Complaint Handling
Technical Assistance
CRM Management
Multitasking
Monthly Salary
$1,100-$1,200
Maxim
Customer Support Representative
★★ Middle
2+ years of experience
Advanced Problem-Solving
Product Knowledge
Product Expertise
Technical Expertise
CRM Management
Monthly Salary
$1,000-$1,100
How It Works
Only pay if you hire someone.
ZERO RISK.
1
Discovery
2
Sourcing
3
Recruitment
FAQs
Why Should Companies Invest in Remote Customer Support Representatives?
How Do Customer Support Representatives Enhance Customer Experience?
What Are the Key Skills Required for a Customer Support Representative?
Do you require any advance payment?
Will I be able to interview the candidates?
Do you offer service guarantee?
Ready to get started?
If you want to dive into the details just Book a Free Consultation with our staff and we’ll be happy to answer your questions.
